Shipping Policy

Volee Shipping Policy


Shipping Options

We offer various shipping options for all orders that will be made visible during the checkout process. A tracking number will be provided for all orders. Please note that we sometimes have to ship out your order in multiple packages. The items included in each package will be detailed in an email as well as the invoice included in your package.

Processing Time

Please allow for 1-2 business days for processing on all orders. Shipping time starts once the package has been received by the carrier. Orders with a different billing & shipping address may need to be verified by phone due to potential fraud.

Shipping Issues

All inquiries regarding your orders should be directed to our customer service team at:

Shipping and handling charges are nonrefundable. Exceptions will be examined if you received any damaged merchandise or if the wrong item was sent to you (we apologize in advance if this happens!). The purchaser is responsible for all return shipping & handling fees. When shipping back to Volee, you may choose the longest and least expensive shipping method.

Volee is not responsible for any returned or refused package shipping charges. The customer will be charged for the amount using the original payment method.

If you have any questions regarding our policies, please do not hesitate to contact us at Our customer support team is here to help you and ensure that your experience with Volee is nothing short of exceptional.